General Director








N.V. Molkov

March 20, 2018


Public offer for sale of tickets

to exhibitions and conferences


LLC "SMileS", hereinafter referred to as "Contractor", enters into this agreement with any individual, hereinafter referred to as "Customer". This Agreement is a contract of adhesion and regulates the relations between the Parties in accordance with Art. 435 and paragraph 2 of Article 437 of the Civil Code of the Russian Federation.


1.1. Customer - an individual who came in full and without exception to terms of the offer (accepted the offer).

1.2. Contractor - Limited Liability Company "SMileS".

1.3. Online shop - the website that has internet address, owned by the Contractor.

1.4. Order - the decision of the Customer to purchase Ticket to the Event, issued in the online store.

1.5. Event - Conference and/or Exhibition, organized by LLC "SmileS" or other party “SmileS” act in the interests of. Information about the event can be found at:

1.6. Ticket - an electronic document, purchased for a fee, certifying the right to visit Event (Admission to the exhibition and/or conference). One ticket is valid for one person.



2.1. The subject of this offer is sale of tickets for the Customer tospecific events suggested in the online shop on the terms of this Offer and "Terms and conditions for ordering tickets to Exhibition and conference on website".

2.2. The acceptance of this Offer is admitted only when Customer takes the series of following steps:

- Completing the application form on the website

- Payment for the order in full.

2.3. Acceptance of the Customer is the unconditional acceptance of any terms of present Agreement.


3.1. Contractor shall:

3.1.1. Since entering into this Agreement provide the Customer with Ticket to Event by means of e-mail specified in Customer's application form.

3.1.2. Inform the Customer of any amendments regarding Event by posting information about the changes on the Website.

3.1.3. Not disclose any personal information of the Customer and not provide access to this information to third parties, except as required by law.

3.2. Contractor shall have the right to:

3.2.1. Require Customer's full consent to the terms of the Offer.

3.2.2. Engage the services of the third parties to receive payment for Tickets.

3.2.3. In his sole discretion change the program of the Event, posting appropriate information about changes on the Website.

3.2.4. Turned on and off the website, perform preventive maintenance on the server and other equipment used in website operation at any convenient time, informing the customers on the website.

3.2.5. Contractor reserves the right of non-fulfillment of the Services in case of force majeure (paragraph 6 of this Agreement).

3.2.6. Contractor reserves the right   to send newsletters involving informational and advertising materials to Customer's contact data. Making payment (part of payment) under the present Agreement confirms Customer's consent to receive informational and advertising materials relating to products/works/services offered by the Contractor and/or Contractor’s counterparties, as well as the information specifying the materials previously sent by the Contractor. Customer confirms his consent to receive newsletters, electronic newsletters and other mailings (personalized or bulk) performed by Contractor at his own discretion (from any accounts used by the Contractor), for distribution of information on industry news and/or advertising of products/works/services offered by the Contractor and/or Contractor’s counterparties.

3.3. Customer shall:

3.3.1. Familiarize himself with the terms of present Agreement and the cost of a ticket on website prior to entering into this Agreement.

3.3.2. Yield to the terms of this Offer.

3.3.3. Choose the event that Customer wants to attend, adhering to the age limitations stipulated by the Website for attending of this Event.

3.3.4. Specify the correct information about his data when buying a ticket. When the Customer refuses to provide the necessary data, the Contractor shall have the right to refuse the sale of tickets.

3.3.5. Independently verify information of the order before placing your order. Customer is solely responsible for the accuracy and legitimacy of the use of data provided by Customer when ordering Ticket (Tickets).

3.3.6. To pay the full price of the Ticket (Tickets) in accordance with the Terms and Conditions for ordering tickets to exhibitions and conferences.

If you need to get documents confirming the payment, please address the person who accepted the payment directly (money transfer operator or another person who accepted the payment).

3.3.7. Provide Customer’s ID when receiving a badge (ticket) granting access to the Event on demand of representative of “ SMileS ” LLC (person with a badge – “Organizer”) or on demand of representative of the third parties hired by “SMileS ” LLC (security, registration zone personnel).

3.3.8. Provide Customer’s ID when entering the Event territory each time on demand of representative of “ SMileS ” LLC (person with a badge – “Organizer”) or on demand of representative of the third parties hired by “ SMileS ” LLC (security, registration zone personnel).

3.3.9. Shall not use Contractor’s services whatever they might be expressed in (including, but not limited to: stand space, promotion within the territory of the Event, information for advertising messages, information for news reports on the website and social networks of the Contractor and any other services), for the purposes of dissemination/promotion of information about goods, services and event of the Customer and/or the third parties (including, but not limited to: party, auto party, conference, exhibition, seminar, contest, etc.), that is to take place within a period of a month "before" and a month "after" the Event, specified in paragraph 1.5. hereof.

3.4. Customer shall have the right to:

3.4.1. Purchase ticket on the website. At this Customer acknowledges that if he uses the services of Contractor, he fully and unconditionally accepts the terms of the Offer regardless of the manner the purchase was made by.

3.4.2. Select the method of payment for the ticket from those offered on the Website.

4. Ticket refund:

4.1. Customer may cancel Ticket no later than 72 hours prior to Event.

In case of cancellation of booking, Contractor returns Customer the amount paid for the order within 7 days using the same means of electronic payment the payment was received by, using the same account details (e-purse) the payment was effected from by the Customer.

4.2. In case of cancellation of the event the Customer receives back the full ticket price. Refund of tickets sold at a discount is made taking into account the reductions.

In this case, Contractor returns Customer the amount paid for the order within 7 days using the same means of electronic payment the payment was received by, using the same account details (e-purse) the payment was effected from by the Customer.

5. Liability and Disputes Resolution

5.1. Contractor shall not be liable in case of non-compliance or improper compliance of services on his part or on the part of third parties, arising due to the unreliability, failure or delay of confirming information provided by the Customer and arising as a result of other violations of the terms of the Offer by the Customer.

5.2. Contractor shall not be liable in the event of non-attendance of Event by the Customer because of circumstances beyond the control of the Contractor.

5.3. Contractor shall not be liable for non-compliance of Event with Customer’s expectations and his subjective judgment.

5.4. All disputes and all matters which may arise out of or in connection with the execution of the present Agreement are to be resolved whenever possible by means of negotiations between the parties. In the event of failure to settle the disputes and all matters by means of negotiations they must be submitted for settlement in in court at the location of Contractor.

5.5. For all other matters not provided in this Offer Parties shall be governed by the legislation in force of the Russian Federation.

6. Force majeure

6.1. Parties are not responsible for the complete or partial failure to fulfill their obligations under the Agreement if such failure was caused by force majeure, i.e. extraordinary and unavoidable conditions under the given circumstances.

6.2. The circumstances of force majeure, in particular, include: natural disasters, acts of war, national crisis, strikes in the industry or region, the actions and decisions of public authorities, failures arising from telecommunications and energy networks, the effect of malware, as well as the unscrupulous actions of third parties expressed in actions aimed at unauthorized access and/or disabling the software and/or hardware system of each Party.

7. Privacy Policy

7.1. Customer is responsible for maintaining the confidentiality of his login name (login) and password and for all activities performed under that name (login) and password.

7.2. Contractor shall not be responsible and will not reimburse losses caused by unauthorized use of identification details of the Customer by third parties.

8. Bank details of Contractor:

Contractor: Smiles LLC

Registered address: 141100, Moscow region, Shchelkovo, 10 Proletarian avenue office 800

Post address: 141100, Moscow region, Shchelkovo, 10 Proletarian avenue, office 702

TIN 7730686025 IECC 505001001

Primary State Registration Number 1137746393696

Account 40702810302680000767 in OJSC Alfa-Bank

Correspondent account 30101810200000000593

BIC 044525593 Tel. +7 (495) 212-11-28


Upcoming exhibitions

VAPEXPO Moscow 2019

Nov 30-Dec 1 2019

VAPEXPO MOSCOW is a legendary international exhibition in the CIS dedicated to the vape industry. The event will take place for the ninth time becoming even more impressive than it used to be.

Kyiv iGaming Affiliate Conference

December 18 2019

Kyiv iGaming Affiliate Conference is an event dedicated to the international experience in gambling legalization and the current state of the Ukrainian initiative.

Minsk iGaming Affiliate Conference 2020

March 5 2020

The second MiAC will again bring together top iGaming affiliate specialists and advertises from the CIS and EU countries in the capital of Belarus. Speakers will reveal all relevant industry trends in 2020 and share case studies.

Ukrainian Gaming Week

11-12 of March 2020

Learn about the latest insights into the Ukrainian and global gambling market. Meet experts and like-minded people at the largest industry exhibition in the country.